Have Questions About your HVAC System?

Cedar Park AC Repair

Tri-County Heating and Air Conditioning has the Answers!

Here are a few questions that we get asked on a regular basis. Have a question that is not answered here? Let us know what it is and we will be happy to add it to our FAQ page.

FAQ: My AC shuts off in the summer after it runs for just a short while. Why is it doing this? 

Answer: If your AC keeps shutting down without any apparent cause, it can cause considerable distress. In humid locations like Texas, air conditioning it important to maintain a comfortable temperature, and even an hour or two without it can create considerable discomfort.  There’s always a reason behind a shutdown. Your AC may keep shutting down for any of these reasons:

  • Thermostat settings: The first step to locating an AC shut down is check your thermostat. Make sure your batteries are fresh (if it is not hard-wired to power) and make sure you have not programmed the thermostat for a certain temperature that is no longer allowing for a comfortable setting.
  • Old or worn-out compressor:  The compressor works with the refrigerant to draw heat and humidity out of your house. When it gets old, it may stop suddenly and then restart. In some cases, it may trip the circuit breaker, which powers your AC unit, which means it’s in need of replacement.
  • Drain pan problems: The drain pan is installed under the AC’s air handler to collect condensation. Some units have an overflow safety-switch in the pan which shuts the unit off if the water reaches a certain level. This is a safety measure designed to prevent water damage to you AC unit, and your home. If the unit shuts off, it may be the safety switch kicking in to allow the unit to dissipate the water.
  • Pressure safety switches: Some AC systems contain a pressure switch that monitors the refrigerant, the heat pump and similar components. When the pressure gets too high, the switch automatically shuts off the system. This is done to prevent further damage to the HVAC unit.

Unless it’s a simple mistake like your thermostat being set incorrectly, you should never keep trying to turn your AC back on after it repeatedly shuts down. Instead, call a licensed service provider to pinpoint the problem and provide a solution. Tri-County Heating & AC, LLC can handle any heating or cooling issues you may encounter.  Contact us today to schedule an appointment at 512-956-2222.

FAQ: Why is the air from my Heat Pump blowing cold?

Answer: While a heat pump is perfectly capable of effectively heating your home here in Central Texas, a heat pump does put out much cooler air than a gas or oil furnace does – usually 85 to 95 degrees, depending on the outdoor temperature. A heat pump heats your home by moving heat from the outdoor air into your home. But as it gets colder, and your heat pump can’t pull as much heat in from the outdoor air, the air coming from your vents drops slightly in temperature.

Furnaces tend to put out about 130 to 140 degree air. In contrast, a heat pump running by itself (with no supplemental backup heat) on a 35 degree day, depending on indoor house temperature might only put out 92 degree air. On a 20 degree day, it might drop a few degrees lower. This temperature is approximately 20 – 25 degrees warmer that the indoor air temperature and will warm your house. It is, however, below body temperature (98.6 degrees) and can feel cool when someone puts their hand in the airflow. But, it is still warmer than the indoor house temperature, so it is still putting heat into the house. Unlike a furnace that puts out a lot of heat for short periods of time, a heat pump will put out less heat for longer periods of time.

Heat pumps can absolutely heat your home even in low temperatures because it automatically switches to backup heat (electric coils) when it can’t keep up. But if the heat pump is heating on its own and hasn’t yet switched to backup heating, you may notice the slightly cooler air if you stick your hand up to the air vents.

FAQ: Is there any advantage to setting my thermostat fan to “On” in the Summer so the fan runs constantly?

Answer: Yes, there are a couple of good reasons to do so. The first is that you get constant filtering of the air in your home. The second is that because the air is moving, you have a more even temperature throughout the home.

FAQ:  My utility bills are high. Will a new HVAC System lower my bills?

Answer: YES! A new 15 SEER air conditioner or heat pump could save you as much as 60% on your operating cost of the system. 14 SEER is the minimum efficiency standard allowed by Texas law. Depending on your current operating costs, high efficiency systems, like our Carrier Comfort or Infinity Series systems, along with our Trane XL15 models,  could save you even more. Newer gas furnaces are 40 – 50% more efficient than some older 12-13 SEER models. With rising utility prices, this could mean big savings.

FAQ:  How do I pay for my new system?

Answer: Tri-County offers 100% financing (w.a.c) through Wells Fargo Home Projects Visa as well as FTL Finance. Contact the office for an application, and we can have your approval in as little as 5 minutes. Call 512-956-2222 or contact us at ScheduleMe@TriCountyAustinAC.com.

FAQ: How much do you charge for repair work?

Answer: We do have different rates for the various jobs we perform, but we do offer flat rate pricing, where you get one price for a job, so there are no surprises.  Our prices include the part, tax and installation/labor.

Call us at 512.956.2222 or complete our form to ask your questions!

Providing AC Repair and Service to Cedar Park and Neighboring Communities

Bee Cave
Brushy Creek
Cedar Park
Great Hills
Liberty Hill
Oak Hill
Round Rock
Steiner Ranch
Sun City
Wells Branch
West Lake Hills

Ask Us Your Questions!

5 star reviews

Give us a call if you have questions about air conditioning repair or any type of HVAC service in the Greater Austin area.We’ll do our best to answer promptly and add it to our FAQ page so others can learn from your questions as well.

If you need help after hours, including nights and weekends, we offer emergency service 24 hours. 512-956-2222







Your Message

I just used Tri-County for the first time and I can say I will most definitely be calling them again when needed. I was thrilled at how professional and courteous Pete and his staff are. They were at my house the very next morning at 8:30 sharp and had me fixed up in no time. He knows his business and is very trustworthy. I would highly recommend this company to any of my neighbors and friends.
Tina C. Cedar Park, TX, Yelp Review
If I could give these guys 10 stars out of 5, I would. They have amazing customer service and go above and beyond to help. They came to our rescue and had us up and running within the SAME day of our call! I would recommend them to anyone and hope you use them too!
Kim P. Cedar Park, TX Yelp Review
Pete saved me almost a thousand dollars compared to another technician my home warranty company sent to me. Pete is very easy to deal with and knows what he is doing. If your have an AC problem, you must call him. Pete is DA MAN!
Zbn A., Round Rock, TX, Yelp Review